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Crystal Live ScreenCap

  Simultaneously live Monitor Multiple Agent Screens  
  To monitor up-to four screen at the same time, user can enlarge and shrink any screen window  
  Authorized users can even remote control the agent computer, which can be also apply in agent training (only available to CL ScreenCap Advanced Version  
  Replayed together with voice recording or standalone  
  Both recoded Audio and Screen clips can be simultaneously replayed to recreate scenario across the aboard, even though screen recording files has been archived separately and transparent to users about its physical location.  
  Annotation on video clips (only available to CL ScreenCap Advanced Version)  
  User can even do the voice or text mark at certain screen recording file recording fileas the agent training materials.  
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